Agent Teams gives you the ability to create custom teams of agents within Courted, adding a new layer of personalization across your Manage features.
With this new feature, you can group agents however it makes sense for your business. Once created, you’ll unlock Courted’s powerful retention insights at the team level.
🔑 What you can do with Agent Teams
With Agent Teams, you can:
Create custom teams and share them with others in your company
View performance profiles for each team and track metrics over time
Filter insights - including Agent Accomplishments, Coaching Opportunities, and My Agent RE Activity - by team
🚀 How to get started
Navigate to Settings and click on Agent Teams
Click the blue “Create team” button
Name your team
Select the agents you want to include and give your team a name
For each agent, set an accurate joined and (if applicable) left date — this ensures the Agent Team Profile accurately reflects your team’s production over time
(Optional) Share your team with others in your company to align your view across the organization
👉 Pro tip: Agent Teams is designed to be used in conjunction with My Offices. Be sure you have the correct offices turned on to make the most of your team-level insights.
🎥 Need help?
Check out our step-by-step video tutorial on how to create and manage your Agent Teams.
🧠 Frequently Asked Questions
What are Agent Teams used for?
Agent Teams help you track production trends at the team level and personalize your experience across Courted’s Manage features.
Are my agent teams shared with others?
Yes. Agent teams are shared at the company level. Collaborators can toggle teams on or off for their own use, or you can choose to enable specific teams for others.
Which agents can I add to an agent team?
Only agents from your My Offices can be added. Agent Teams is designed to work with the Manage features, which depend on your Office settings.
Where can I use agent teams in Courted?
Once your teams are created and turned on, you’ll find team insights in the My Agent Teams section of Manage. You can also filter by team in:
Agent Accomplishments
Coaching Opportunities
My Agents
My Agents’ RE Activity
What are join and leave dates?
These dates define when an agent was part of the team. Setting them accurately ensures your team production metrics are correct on the team profile.
How can I delete an agent team?
Only the team creator can delete a team. This action is permanent and removes the team for everyone. If the team is no longer relevant, we recommend toggling it off instead of deleting.