Managing memberships at the location level allows administrators to tailor rules, costs, and access for both local and visiting members while maintaining the seamless integration of the Network Membership system. This guide walks you through viewing membership details, configuring location-specific settings, and managing member profiles, ensuring consistency across the network.
In this Article
Viewing Membership Details
Membership Table
Navigate to the Memberships section in your location's Admin navigation.
Memberships are categorized as:
Primary Membership: Purchased and owned by members at this location.
Network Membership Counterpart: Automatically assigned to members from other locations within the network.
Configuring Local Membership Settings
Locations can set distinct rules and costs for both Primary Memberships and Network Counterparts to meet their unique needs.
Set Location Costs
Configure cost structures for reservations, lessons, events, and other resources.
Cost Types Include:
Court Costs: Standard rates for court bookings.
Lesson Costs: Standard rates for booking lessons.
Custom Costs: Fees customized such as guest fees and private lessons.
Resource Costs: Fees specific to resources tied to membership types.
Event Costs: Event-specific fees for both Primary Memberships and Network Counterparts.
Note: Enterprise organizations can optionally transfer costs for Court Types, Reservation Types, and Resources from the Location Template to individual locations when setting up a Network Membership—as long as the names match exactly. See detailed information under the Costs section here.
Set Reservation Rules and Restrictions
Define rules for reservations, events, and other activities.
Consider if rules may apply differently for the primary membership or the network counterpart
Primary Memberships: Full access based on local policies.
Network Counterparts: Reduced booking privileges or higher fees for visiting members (e.g., fewer days of advance booking or increased event registration fees).
Managing Memberships
Viewing Membership Information
Navigate to a member's profile and locate the Membership tab.
View and manage membership details depending on the membership type:
Primary Membership:
Displays as a standard membership with detailed plan information.
Allows the admin to update membership settings, such as pricing or reservation rules.
Network Membership Counterpart:
Assigned to members from other locations within the network.
Marked with "(Network)" in the membership title.
Note: Network Counterparts cannot be managed by a location that does not own the primary membership. Changes must be made at the location where the membership is owned.
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