Introduction
This guide explains what members see on the public membership page and their My Membership page, both at their Primary Location and any Network Locations. It highlights key features like membership details, benefits, and network access to ensure clarity and ease of use.
CourtReserve has created a seven-part video series to help you visually understand Network Memberships—how to set them up and how they can benefit your enterprise. These videos are linked throughout the Network Membership articles (look for the ▶️ icon) and can all be accessed here.
In this Article
Choosing a Membership
▶️ Watch Video 6: Member View: Public Page, Primary Club, and Network Locations here.
On the public membership page, members can easily identify and compare membership options with clear labels and descriptions, including details about network status.
Network Membership Tag: Each Network Membership is marked with a "Network" tag on its card, making it easy for members to recognize its network-wide access.
Short Description: Each membership displays a short description pulled from the membership's general setup tab. This description appears on the membership card and is limited to 200 characters. Use this space to provide a concise summary that highlights key benefits.
Features & Benefits: Showcase unique features of each membership by adding and organizing them in the membership’s Portal Settings tab. These features are displayed on the membership page and can be sorted to prioritize the most relevant details.
Tip: Use AI tools (like ChatGPT or Google Gemini) to create short, engaging content for your membership descriptions.
My Membership
My Membership - Primary Location
Members with a Network Membership will see the standard My Membership page when accessing their Primary Location (the location that owns their membership).
This page includes the following:
Membership Name
Displays the name of the Network Membership the member is enrolled in.Membership Details
Provides key details about the membership, including:Price
Last Billing Date
Next Billing Date
Members can also manage their membership here, including options to Pay, Change, or Cancel their membership (if enabled in settings).
Membership Benefits
Lists the benefits available with their membership, pulling from the custom features added in the Portal Settings tab.Membership Billing
Allows members to review past billing cycles and payment information related to their membership.Network Locations
Displays the list of all network locations included with their membership. Selecting "See All" provides a complete list of locations the member can access with their Network Membership.
My Membership - Network Location
When members with a Network Membership view their My Membership page from a club in the network (not their Primary/Home Club), they will see a slightly adjusted layout. Since the membership is managed by their Primary Club, certain features are not available in the Network Location view.
This page includes the following:
Membership Name
Displays the membership name with "(Network)" appended to indicate the network counterpart assigned at this location.Membership Details
Members cannot manage their membership (e.g., Pay, Change, or Cancel) from a Network Location.
A quick link is provided to direct members to the My Membership page at their Primary Club, where they can make changes or process payments for their membership dues.
Membership Benefits
Shows the list of benefits available with their membership, pulled from the custom features added in the Portal Settings tab.Network Locations
Members can choose "See All" to view the full list of locations in the network that they can access with their Network Membership.Billing Information
Note: Billing details (e.g., billing history, payment information) are not displayed in Network Location views, as all membership billing is managed at the Primary Club.
Video Resources
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