INTRODUCTION
Feature Summary: Create a new resource option that can be displayed on the member portal. A resource is any item a member can book in addition to—or instead of—a court, such as a ball machine, TV, projector, or other equipment.
Use Cases: CourtReserve comes pre-loaded with one resource type: Ball Machine. System users can:
Add or remove other resources or equipment that members can rent, such as:
Ball machines
Speakers or sound systems
Projectors
Big-screen TVs
Training aids (e.g., ball hoppers, rebound nets)
Event equipment (e.g., tents, tables, chairs)
Hide resource categories so they do not appear on the member portal scheduler.
PREREQUISITES
System users must first create resource categories.
SETUP REQUIREMENTS
Log in to the admin dashboard.
Go to the side menu and click SETTINGS. A new page displays.
Go to the COURT & RESOURCE SETTINGS heading. Note: If your organization has renamed “Resources” in Organizational Settings > General, that updated name will appear here instead.
Click the Manage Resources icon.
Create a Resource
Click the Create New button.
On the next page:
Click the Resource Category field and select an option on the drop-down menu.
Enter a unique name for the resource.
Optionally, assign the resource to specific courts. Leave the field blank to allow bookings on any court.
Confirm the Is Active checkbox. If the box is unchecked, this resource is not visible on the member portal or the admin panel. The default setting is checked.
Click Save changes.
Sorting the Resources
Optionally, system users can change the display order on the scheduler. Click an icon, drag the row to a new location, and then click Save changes.
Set the Resource Costs
To set the cost of resource bookings, go to SETTINGS > BOOKING SETTINGS > Costs. In the Court Costs tab, scroll to the bottom to find the RESOURCE COSTS section. You can adjust resource costs by membership type if desired, and choose whether the cost is charged hourly or as a fixed fee.
Resource costs are determined by the resource category. If you need a specific resource to have a different price—for example, a premium ball machine that costs more than a standard one—create a separate resource category for it and adjust the pricing accordingly.
Hiding Resources
To hide a specific resource category from the member portal, go to the resource category page and uncheck Allow Members to Book this Category.
ADMIN PERSPECTIVE
Admins can view all resources and their availability in one place by navigating in the Admin Panel to SCHEDULERS > RESOURCE(S).
In this example, "Ball Machines" is a Resource Category and "Ball Machine #1" and "Ball Machine #2" are linked Resources.
USER PERSPECTIVE
CourtReserve users can view and book resources in two primary ways:
1. As a Stand-Alone Menu Option in the Member Portal
Resources can appear as their own menu option when a player navigates to Reservations (or Book Courts) > Resources.
If the Resources menu option is not visible and you want it to appear, check the following
Edit Resource Category: Go to SETTINGS > COURT & RESOURCE SETTINGS > Resource Categories and ensure Allow Members to Book this Category is checked.
Enable for Memberships: Go to SETTINGS > BOOKING SETTINGS > Bookable Items and ensure the resource is enabled for the desired membership types.
General Settings: Go to SETTINGS > BOOKING SETTINGS > General and make sure Restrict Resource Bookings Just From Courts Scheduler is unchecked.
2. When Booking a Reservation
If the resource category has Assigned to Book with Courts and Allow Members to Book this Category enabled, eligible and available resources will appear when booking a reservation.
Note: If you want to require a reservation to include a resource, see the setup article here; otherwise, the resource will be optional.
Tip: If a resource is not displaying when a player books, verify that the court type and reservation type linked to the resource category are correct in the setup.
VIDEO TRAINING
Click here to watch the section of the Court & Ball Machine Management: Overview video that covers the information in this article.
Note: In older videos, the term Ball Machines is used to describe any rentable equipment. This label has since been updated to Resources throughout CourtReserve (unless a facility has chosen a custom name). The functionality remains the same—only the name has changed.