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Booking Settings: Bookable Items

Manage User Access to Club Facilities on the Member Portal

Ashley Owens avatar
Written by Ashley Owens
Updated over 3 weeks ago

INTRODUCTION

Feature Summary: System users control member access to club facilities (e.g. courts, ball machines, etc.) at the membership type level.

Use Cases: Configuring this page is a key step in platform setup and club operations. Bookable items allow the decision to be made regarding which reservation types, court types, and equipment that members can reserve. For example, system users can grant certain membership types the ability to book different reservation types, court types, or ball machines (resources).

The Booking Settings section is made up of several pages. This article explains the Bookable Items page.

Want to learn about the others? Click a link below:


PREREQUISITES

System users should have a clear understanding of the club’s booking rules and regulations.


SETUP REQUIREMENTS

  1. Click SETTINGS on the side menu.

  2. Scroll down the page to BOOKING SETTINGS and click Bookable Items.


Configure the Settings

The page displays all Membership Types along with the configured Reservation Types, Court Types, and Resource Categories.

1. Use the checkboxes to enable or disable booking permissions for each membership type. For example: If Tier 1 Members can book the Party Room, check the box. If Basic Members are not allowed to use the Party Room, leave it unchecked.

2. When finished, click Save Changes to apply your updates.


USER PERSPECTIVE

If a member attempts to book an item without the required permissions—based on the membership type settings configured on the Bookable Items page—CourtReserve either limits their available options or displays an error message.

In the example below, a guest attempted to reserve time on an indoor court, but the system user had not granted that permission to the Guest membership type on the Bookable Items page. As a result, the guest received a warning message and could not complete the booking.

Also, for example, if a player’s membership type does not allow booking a specific Reservation Type—such as Doubles – Pickleball—that option will not appear in the member portal when they're booking.


VIDEO TRAINING

Watch a video and learn about settings for bookings.


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