INTRODUCTION
Feature Summary: Players can add friends who are not club members to a court booking.
Use Cases: System users can enable the Guest feature, which makes it easy for members to bring outside players to the club. The club can also collect guest fees. Non-member guests do not have a CourtReserve user page, and their names don't appear in the search bar for players).
SETUP REQUIREMENTS
Log in to the admin dashboard.
Go to the side menu and click SETTINGS > RESERVATION SETTINGS.
Click the Reservation Types icon.
Create a new reservation type or edit an existing one. In this example, the system user clicks the Edit button to update an existing reservation type.
System users must repeat these steps to enable the guest feature for each reservation type.
Allowing Guests
Scroll down to the Allow Guest(s)? heading. Check the box to allow guests on the admin side for this reservation type. If checked, CourtReserve displays two hidden fields.
Allow Guests on Member Portal - If this box is checked, members can add guests to court bookings (but not lesson bookings) on the member portal.
Guest Fee - Optionally, add a guest fee. In most cases, the default Hourly rate is used though there is a Fixed option.
FEATURE USAGE - USERS' PERSPECTIVE
To add a guest (a player who is not a member of the club), click the # of Guest(s) field and select a number. Enter the player's name and click Save. CourtReserve automatically displays the guest fee.
VIDEO TRAINING & RELATED WEBINARS
By collecting guest information, system users use this data for Guest Tracking. Click here to learn more about Guest Tracking.
What's next?
Require Payment When Booking Courts Online (at the membership type level)