INTRODUCTION
Feature Summary: Create custom reservation types that are visible on the scheduler.
Use Cases: System users create custom reservation types (e.g. single or doubles) that address the interests and capabilities of club members/players.
Lessons vs Reservations
There are two kinds of bookings on the CourtReserve platform: Lessons and Reservations.
Lessons - System users, but not members, normally create lessons on the admin side of the platform. Lessons normally involve an instructor plus one or more players who hope to improve their game. To grant members permission to book their own lessons, check out the Book a Pro feature.
Reservations - Both system users and members can create reservations (depending on how the system user configures the platform settings). Reservations normally involve booking facilities (e.g. a court) or equipment (e.g. a ball machine).
PREREQUISITES
System users should configure scheduling restrictions and pricing before members/players can sign book a court or piece of equipment.
SETUP REQUIREMENTS
Log in to the admin dashboard.
Click SETTINGS on the side menu.
Scroll down to the RESERVATION SETTINGS heading.
Click Reservation Types. A new page displays.
Creating types
The new page displays the default reservation types. To create a custom reservation type:
Click the Create Reservation Type button.
In the popup window, fill in the fields. (see below)
Click Save.
Filling in the fields
Name - Enter a unique name for the reservation type. This name is visible on the scheduler and (if enabled) member portal.
Min / Max Reservation Time in Minutes - Set the smallest and largest block of time (in minutes) that can be booked for this reservation type.
Duration increment - If a member/player wants to book a time greater than the default duration, this number defines how much time (in minutes) can be added per increase.
Default Duration - The standard length before a member/player adds time.
Prevent Reservations During Prime Time - Check this box to block bookings with this reservation type during prime time. If checked, CourtReserve hides the next two fields. If not checked, fill in the next two fields. (see below)
Min / Max Prime Time Reservation in Minutes - If the Prime Time box (see above) box is not checked, CourtReserve displays these two fields. Set the smallest and largest block of time (in minutes) that can be booked for this reservation type during prime time. If the Prime Time box (see above) box is checked, CourtReserve hides these fields.
Players
Min / Max Number of Players - Require a certain number of player names for this reservation type. Use this feature to implement booking restrictions.
Apply Min / Max Rule based on # of Court - If enabled, the Min Number of Players and Max Number of Players selected will be applied for each court added to a booking. If the setting is disabled, the Minimum and Maximum will be the overall parameter regardless of how many courts are on the booking.
Can Be Booked on Member Portal - If checked, members/players can create a booking with this reservation type. If not checked, CourtReserve does not display this reservation type on the member portal.
Included in Membership Booking Restrictions - If this box is checked, CourtReserve adds these conditions to membership booking restrictions.
Reservation Fee Responsibility - Select an option to assign the cost of a booking with this reservation type:
Reservation Owner: The player who creates the booking pays the entire fee.
Each Player Equally: The total fee is split evenly among all players in the reservation.
Each Player Based on Membership: Each player is charged individually based on their specific membership type.
Allow Player to Pay Full Fee or Split Fee Equally: The booking player can choose to either pay the full amount or split it evenly with others in the reservation.
Colors
Background Color - Change the color that displays on the scheduler/calendar.
Text Color - Change the text color that displays on the scheduler/calendar.
Other settings
The Guest field lets members add a friend (who does not have an account at your organization) to a booking. Optionally, clubs can require a fee for each guest.
Allow Guests(s) - If this box is checked, system users can add guests to a member booking with this reservation type. If not checked, guests cannot be added to a booking with this reservation type. If checked, CourtReserve displays two hidden fields. (see below)
Allow Guest(s) on Member Portal - If this box is checked, players can add guests to a booking with this reservation type on the member portal. If not checked, players cannot add guests. CourtReserve hides this field if Allow Guest(s) is not checked.
Guest Fee - Enter a price for the guest to use a club facility with this reservation type. Normally the fee is a per-hour cost, but there is a fixed price option.
Allow Ball Machine(s) - If checked, the system user can require the member to book one or more items (e.g. ball machine). If not checked, CourtReserve hides the required field.
Custom Fields - Collect unique information about the members/players during lesson registration. Click here to learn about custom fields.
Is Active - The default setting is checked, which means the reservation type is active and available.
Managing reservation types
CourtReserve shows all reservation types in a table. Click the Edit icon to update a type and Delete to remove a row from the table. To change the order of reservation types, click an icon and drag the row to a new location.
