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Three Ways to Collect Fees
Three Ways to Collect Fees

An Overview of Billing Options

Ashley Owens avatar
Written by Ashley Owens
Updated over a week ago

INTRODUCTION

  • Feature Summary: Configure payment settings.

  • Use Cases: System users learn three ways to set up the platform so that the club collects user fees.

Three methods

  1. Enable batch billing - collect user fees each month.

  2. Require advance payment - upfront payments for courts, events, and lessons.

  3. Set up auto-pay - automatically process membership fees when due.


1. Batch billing

Clubs can use batch billing to collect all monthly membership fees, court reservation fees, and event fees. Click a link to learn how to set up and run batch billing.

  • Learn more about batch billing here.

  • Learn how to void batch billing invoices here.

  • Learn how to regenerate batch billing invoices here.

Video training

Watch this webinar on YouTube and learn about batch billing.

2. Require advance payment

Instead of batch billing, clubs can require upfront payment for court/lesson reservations and event registrations. The first step is to require a payment profile. The next step is to configure settings for bookings, events, and lessons.

  • Requiring a payment profile

Players must create a payment profile on the member portal. The profile has a card saved to easily process payments. Click here to learn how to enable this feature and require players to create a payment profile on the member portal.

  • Requiring upfront payment for court reservations

Players/members must pay immediately for their court/lesson booking. The default time limit is 15 minutes, but system users can change this setting on the Membership Type - Portal Settings page.

To require upfront payments for court bookings, go to SETTINGS > BOOKING SETTINGS > COSTS. Check the boxes to enable or disable a required payment for each membership type.

System users can require members to create a payment profile on the same page.

  • Requiring upfront payment for event registration

Open the Event page and click the Event Setup tab. Check the boxes to enable or disable a required payment for each membership type. Click here for more information.

  • Requiring upfront payment for instructor lessons

Go to SETTINGS >INSTRUCTOR SETTINGS and then click the Book a Pro Setup icon. Select an instructor and click the Edit button. Scroll down to the page. Check the boxes for Require Payment Profile and Require Up-Front Payment. Click here for more information.

3. Auto-pay membership fees

Instead of batch billing, clubs can set up auto-pay memberships when fees are posted to a member's account. Payment is processed with the card (eCheck or credit card) on the member's payment profile. Go to SETTINGS - BILLING SETTINGS. Click the Integrated Payments icon.

Scroll down the page. Check the boxes to enable payments via the member portal and auto-pay memberships.

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