INTRODUCTION
Feature Summary: System users get a complete overview of a member's reservation activity, current and past.
Use Cases: Track behavior, including cancellations. Manage payments and issue refunds.
PREREQUISITES
The Membership tab is one part of a member profile. Click here to learn how to add a member.
SETUP REQUIREMENTS
Open a member profile (MEMBERS > SEARCH) and click the Reservations tab. The page has four tabs.
The page has four tabs that show the member's current and past reservation activity.
Upcoming - System users can see current reservations, record a payment, and check-in a player.
Past - Shows a log of member bookings.
Canceled - Shows a list of canceled bookings and pending refunds, if any.
Waitlist - Shows members on a waitlist for a booking (but not an event).
Admins (and sub-admins with proper permissions) can override an event waitlist and register a player for an event beyond the specified capacity.