INTRODUCTION
Feature Summary: Manage a member's billing details and membership information.
Use Cases: System users can change, update, or cancel a player's membership and also record a membership fee payment on this page.
PREREQUISITES
The Membership tab is one part of a member profile. Click here to learn how to add a member.
SETUP REQUIREMENTS
Open a member profile (MEMBERS > SEARCH) and click the Membership tab. The page has three sections: Billing Details, Member Details, and Billing Cycle.
Billing Details
System users can add or update membership details.
Edit Membership Price - Click the pencil icon to change the membership price for this member.
Change / Pre-Purchase Membership - Click this button to update the member's membership type. Click the field and select an option on the drop-down menu.
Suspend Membership - Temporarily pause (but not cancel) a membership. To re-start a membership, open the profile page and click the Reactivate Membership button.
Cancel Membership - Click this button to remove a member's access to club facilities and portal privileges.
Member Details
This section shows the name of the membership plan associated with the member/player. It highlights the plan's key settings and has a link (View All Details) to the membership type page.
Billing Cycles
This section shows the member's billing cycle history. The table shows the start and end date of each cycle.
Click the Billing tab to get payment information for this member.
VIDEO TRAINING & RELATED WEBINARS
Watch a video and learn about suspending members.