Members - Login Tab

Track Sign Ins and Send a Temporary Password

Ashley Owens avatar
Written by Ashley Owens
Updated over a week ago

INTRODUCTION

  • Feature Summary: Check a member's last login and set credentials.

  • Use Cases: System users can change a member's account email and username (usually the account email) and send a temporary password to a member with a request to reset the password.

PREREQUISITES

The Membership tab is one part of a member profile. Click here to learn how to add a member.


SETUP REQUIREMENTS

Open a member profile (MEMBERS > SEARCH) and click the Login tab.

The page has three main sections.

  1. Under the Member heading, the page shows the date of the player's most recent login.

  2. Two fields with the member's email and username (usually the same, but they can be different). System users can change the information in both fields. If a system user changes the email address, the member must update their password the next time they log in.

  3. Click the Send Temporary Password button when the member is locked out of their account and needs to reset their password. System users can also use this button to force a member to reset their password for security reasons.

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