You can either add new questions, or previously added questions to a Program. Here are both processes of adding questions into a Program.
STEP 1: From the left menu bar, find Interactions (Shaking hands icon) and then Programs.
STEP 2: From the Programs Page, Select the Eye icon on the Program you’d like to work on.
STEP 3: Select the Eye icon on the page where you would like to start adding questions. Note that if you haven’t yet added pages to your Program, you can do that by following the process here.
Adding a New Question
STEP 1: To add a new question, select Create a New Question for This Page
STEP 2: Fill out the related fields:
Question Text: Enter Question Text
Question Type: Select Your Question Type
Parent Questions: A parent question links to a child question in order to receive additional information:
For example:
PARENT QUESTION: Was the cash drawer over, under, or correct?
CHILD QUESTION (only shows if answer is over or under): By how much?
For more information on setting up Parent/Child questions, please refer to the Parent/Child Question Guide.
Required: Yes will require the answer; no will not require an answer be provided
STEP 3: Click Save Question. You will receive a confirmation that the new question has been added and it will appear in your list of questions for that page.
You can also add individual new questions by visiting the Questions section of the Interaction Admin menu. These questions can be added to Programs by using the Existing Questions process below.
Adding an Existing Question
STEP 1: Next to Page Questions, click Manage Page Questions.
STEP 2: Locate the question you would like to add to the page and check the box in the Use column at the far right. Note that if you select a child question, the associated parent questions will automatically be selected.
STEP 3: To the left of the checkbox, choose whether you’d like the question to be required or not.
STEP 4: Repeat for any additional questions you want to add to the page.
STEP 5: Click Save Page Questions. You will receive a confirmation that the new questions have been added and they will appear in your list of questions for that page.
