Depending on the information you'd like to collect through your Program, you may want to ask different types of questions. There are 19 types of questions available within Encompass. Below is a guide to the question types available for Programs in Encompass and a few examples on how to use them.
Checkbox
Answer will be a checked/unchecked box. Commonly used for checking items off a list.
Yes/No
Answer will be Yes or No
Select Dropdown
Answer will be one selection from given responses
Multiple Select
Answer can be one/more selections from given responses
Rating
Use this question type if you’d like to associate a score with the answers you receive. Answers to rating questions can be one of a number of choices, and you will have an opportunity to associate a points value to each answer choice.
Rating questions are great to rate product knowledge or perform compliance checks.
How a rating question is set up with Scores:
How it displays within the Visit App:
Photo
Answer is to take a photo / upload a photo
Display Photo
Use this question type to display a photo within your Program. A common use for this type of question is to accompany a question asking to compare something at the store to the displayed photo. For example, comparing a merchandise planogram to the actual display in the store.
Label
Simply displays text/information to the person completing the Program. This type can be used to add further detail and/or instruction, or link to tools for the individual answering the questions.
For example, can be used to link to a reference you'd like the person to visit:
Data Point (Coming Soon)
Use this question type to display a selected Data Point as a reference within your Program. Use this to accompany another question about this Data Point.
Text Field
Answer will be plain text
Number
Answer is restricted to be numeric only
Address
Answer is a full address—street, city, state, zip
Comments
Answer is text for any additional comments about the visit.
Email Address to Copy
Answer is an email address that will receive a copy of the questions/answers. The question text used should explain that an email must be entered.
Contact Name
Answer is the name of a contact - commonly, the person you are meeting with for the Program.
Contact Title
Answer is the title of a contact - commonly, the person you are meeting with for the Program.
Date
Answer is a date month/day/year.
Time
Answer is time 00:00 AM/PM.
Date and Time
Answer is both date and time.
Choose Date
Choose Hour
Choose Minute Interval
Final Display
