Policies & Retired Products
Review Craftsman policies and details about retired/legacy products.
11 articles
Policies & Terms
Read licensing terms, end-of-life policies, and other official product policies.
- Software License PolicySoftware licenses are for one user only
- Software End User License AgreementCraftsman Software End User License Agreement (EULA)
- Software End-of-Life PolicyWhat to expect in terms of software or digital product support and delivery (re-download)
- Educational Discounts for Schools & Instructorseducational discounts, school discounts, teacher discounts, multiple license discounts for schools
- Refund PolicyLearn about our 10-Day Money-Back Guarantee, which products qualify, and how to request a refund.
Legacy Products
Articles about discontinued services, including Legacy National Estimator and Site License
- Legacy National Estimator and Site License are retiredSite License and the Windows-based National Estimator software have been discontinued, and replaced by our new Cloud Estimator service.
- Legacy National Estimator failing due to Windows Administrator changesNational Estimator software was replaced in 2021 by the Cloud Estimator service.
- Installer Failing to Download Windows .NET PrerequisiteHow to install Microsoft Windows .NET requirements
- Trouble Importing IIF FileHelpful tips for importing an IIF file into QuickBooks
- Estimating software alternatives to CraftsmanHere's a summary of some of our competition's products, their cost, and whether a free trial is available (as of early 2026)