Each payout in Creally has a status that shows who needs to take the next action.
Payout statuses
Status | What it means | Who needs to act |
Submitting | Creally is sending the payout to Talentir. This normally takes only a few seconds. | Creally |
Needs your approval | The payout must be approved in Talentir before the funds can be released. | You |
Sending invite | The claim email has not been delivered yet. Creally is retrying automatically. | Creally |
Waiting for the creator | The creator needs to open the claim link and submit their payment details. | Creator |
Paying out | The creator submitted their details and Talentir is transferring the money. | Talentir |
Paid | The payment was delivered to the creator. | No action needed |
Expired | The creator did not claim the payout in time. The money stayed in your wallet. | Create a new payout if needed |
Cancelled | The payout was cancelled before it was claimed. | No action needed |
Failed | The payout did not reach the payment provider. No money was committed. | Contact Creally Support |
Filter payouts by the next action
Use the Stage filter on the Payouts page:
Needs you shows payouts waiting for your action.
In progress shows payouts being processed or waiting for the creator.
Finished shows paid, expired, cancelled, and failed payouts.
If you want to find payouts that need attention, start with Needs you.
Open the payout details
Select a payout to view:
the recipient and campaign
the amount and currency
the current status and its explanation
whether the claim email was sent
when the payout was created and completed and
the payout method, when available.
The Timeline shows the full history, including when:
the payout was created
the claim email was sent
the creator opened the claim link
the payout was approved
the creator submitted their details and
the payout was completed.
This is the quickest way to understand whether the next step belongs to you, the creator, Creally, or Talentir.
When statuses update
Most payout updates appear immediately. If an update is delayed, it should usually appear within five minutes.
Wallet balances and business verification statuses can take up to one hour to sync automatically. Use Refresh balances or Refresh status to check them immediately.