If, after multiple attempts, you fail to log in with correct credentials, we lock your account for security reasons.

If the email address you used in your login attempt exists in our system, instructions to unlock the account will be sent to it. Make sure to check your spam/junk folder for this email as it may arrive in there.

In case the email doesn't arrive or you have any questions about these steps, you can contact support via the round blue button in the bottom right corner of the Cuez screen. This gives you the option to start a chat with us so we can check this for you.