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Training while an Assessment is Pending
Training while an Assessment is Pending

Help clients stay on track with their training commitment by allowing them to continue their training even when an assessment is pending.

Updated over a week ago

Starting on May 15, the ability to train while an assessment is pending will become available on both iOS and Android.

Currently the Myndlift app restricts clients from training when they have an assessment pending. Originally, this feature was intended to ensure clients complete their assessments consistently each month. However, we've recognized that this approach isn't optimal to keep the client engaged in their training.

Numerous instances have occurred where clients only had a few minutes available for a training session and insufficient time to complete the assessment. Consequently, many clients expressed a desire to maintain their training streak despite an impending assessment. Clinicians were even asked to manually disable pending assessments for clients who wished to continue training.

To address this issue and empower clients to maintain their training streak, we're introducing a new feature accessible through your clinical dashboard. This feature allows you to enable training for clients even when they have a pending assessment.

Introducing: Training while an Assessment is Pending โฐ๏ธ

Here's how it works:

If enabled, a client with a pending assessment can opt to:

  • Start their assessment from the Today tab in-app.

  • Start their training session from the Train tab in-app.

Should a client choose to initiate their training session while an assessment is pending, they will encounter a dialog reminding them about the pending assessment and its importance for their training program. The client can then choose to train immediately and complete the assessment later.

Complete control from your dashboard ๐Ÿ”‘

To disable "Allowing Clients to Train when an Assessment is Deployed" for your clinic before its release on May 15, please navigate to the "Preferences" section within your dashboard and disable the toggle.

Do you have any questions? Please send your inquiry to support@myndlift.com or chat with us through the Myndlift Dashboard!

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