Gearbelt allows you to create rules with customised requirements to receive notifications about new issues or damages reported on your assets.
To create issue notifications, follow these steps:
1. Navigate to the 'Settings' section under Admin in the left-hand side navigation menu
2. Click on the Notifications tab
3. In the Issues tab, click Add Rule
4. Enter a name for the rule
5. Set up the conditions that will trigger the issue notification.
6 .Choose the actions Gearbelt will complete when the conditions are met, and provide the required details for each action:
Email Location Contact: Will automatically assign the contacts assigned to the selected location to receive notifications
Email Contacts: Enter the email address or select a contact from the platform to receive the email
SMS Contacts: Enter the mobile number or select an existing contact to receive the SMS notification.
7. Select the 'Save' button in the bottom right corner of the pane to finalise your issue notification rule setup
Notes:
The platform provides three possible conditions for filtering issue notifications:
Severity: Filter reports by Gearbelt’s three issue severities – Critical, Moderate, and Minor
Asset Tags: Set notifications to trigger only if the asset with a report has a specific tag assigned
Project: Filter notifications based on the project an asset is assigned to at the time of the report