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What are card controls and how do I use them?

Card controls let you decide how your card can be used. They're a quick way to add extra protection and keep your spending in check by switching specific payment types on or off.

Depending on your card, you can control:

  • International payments

  • ATM withdrawals

  • Online payments

  • Contactless payments

  • Monthly spending limits

  • Gambling transactions


📍 Where do I find them?

  1. Go to Cards

  2. Select the card you want to manage

  3. Open Card settings

  4. Tap Card controls


🔀 Can I turn them on and off whenever I want?

Yes - switch any available control on or off at any time. Changes apply to future payments only, so payments that already went through aren't affected.


💳 Are the controls the same for physical and virtual cards?

Not quite.

Physical cards support all of them: international payments, ATM withdrawals, online payments, contactless payments, monthly spending limits and gambling transactions.

Virtual cards focus on the controls that make sense for how they're used - monthly spending limits and gambling transaction blocks. Things like ATM withdrawals and contactless payments only apply to physical cards.


🔒 Do card controls apply to all my cards at once?

No - controls are managed per card. Turning off online payments on one card won't change that setting on your other cards.


✅ Why bother using them?

Card controls help you:

  • Add extra security to your card

  • Cut down on unwanted or risky transactions

  • Keep an eye on your monthly card spending

  • Customise how each card can be used

  • React quickly if you want to limit where or how a card is used

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