BS7858 background checks depend on a variety of data sources, such as employer references, public records, criminal databases, and credit reports. These sources can sometimes be inconsistent, outdated, or incomplete, resulting in potentially inaccurate outcomes.

At Deploi, we address these issues by meticulously cross-checking all submitted documentation against publicly available online information, direct references, and any additional documentation that may be accessible. For criminal, PEP, and sanction list checks, we utilise a trusted provider and verify any flagged issues with further documentation to ensure that all files we approve are fully compliant with BS7858 standards.

To further ensure compliance, all of our BS7858 files are then reviewed by a different team member who conducts a thorough screen check. This additional layer of scrutiny guarantees that all regulations are met and that each file is fully compliant before clearance is granted.

Data security is a significant concern for background checking companies that rely on paper documentation. Storing sensitive information such as personal identification, employment history, criminal records, and financial data in physical form poses several risks. Paper documents are vulnerable to theft, loss, unauthorised access, and damage from environmental factors like fire or water. Additionally, managing paper records can lead to human errors, such as misfiling or accidental destruction, compromising the integrity and confidentiality of the information.

To mitigate these risks, Deploi operates as a completely paper-free company. We will never request a physical paper copy of a document, nor do we print any documents for storage. All of our BS7858 files are securely stored in our bespoke background checking portal, ensuring you can access them easily and quickly whenever needed. This digital approach eliminates the worry of securing a filing cabinet or sifting through stacks of paper to locate a specific document, providing a more efficient and secure experience.

Conversations with both security companies and security officers reveal a common frustration in the industry: the lengthy process required to clear an individual to fully compliant BS7858 standards. Given the extensive criteria, including the need for a complete five-year activity history and supporting documentation, this can be a daunting and time-consuming task.

Deploi aims to create a positive relationship with all of our applicants and customers. One way we show this is by being transparent, delivering clear communication and timely updates. With high volume and speed demands, on average it takes us 5 days to clear a candidate. Our team achieves this by keeping our applicants and clients updated daily either via email, SMS or phone call ensuring that they have full visibility of the application process.

To ensure we provide the best customer service and keep applicants engaged and informed, we actively encourage feedback through our messaging service, where candidates can rate their interactions and share notes about their experiences. We also gather feedback from our customers by scheduling regular meetings to discuss what works well and identify areas for improvement. We welcome all feedback, as it helps us continuously enhance our service.

Want to see what our candidates have said about us? Have a look at our testimonials on our website!

Another significant challenge is the risk of fraudulent documentation and workers posing as someone else. This threat not only jeopardises the integrity of the vetting process but also undermines the safety and security of operations.

Using a digital documentation verification system addresses the limitations of manual document review by providing a more accurate and consistent method of detecting fraudulent documents. Unlike the human eye, which may miss subtle discrepancies, a digital system is specifically designed to identify anomalies and validate authenticity with a high degree of precision. This enhances confidence and compliance, ensuring that all workers are who they claim to be and have the right to work. For the security industry, this means that every individual assigned to a site can be verified as having a valid right to work and an up-to-date SIA licence. With our live BS7858 files, clients can easily check the expiration dates of SIA licences and right-to-work statuses, streamlining the verification process and bolstering site security, thereby safeguarding both operational integrity and public safety.

Working night shifts and long hours can significantly delay background checks due to the limited available time to complete the process. With reduced hours during the day for administrative tasks and fewer overlapping working hours with verification teams, the turnaround time for background checks can be extended.

To address these challenges, Deploi leverages automation and AI to streamline various processes. Automation handles reference requests and follow-ups, significantly reducing administrative time and allowing us to allocate more resources to complex areas requiring human attention. Additionally, our AI bot, Fin, assists applicants with straightforward queries around the clock, outside of regular 9-5 hours. We’ve developed a 24/7 chatbot within our messaging service, equipped with responses tailored to BS7858 screening criteria, ensuring candidates receive timely and accurate assistance and support throughout their background check process.