How to Resolve Common QuickBooks (QBO) Sync Errors

This article contains a list of the most common errors that may occur when you try to sync your DesignFiles invoices with your QBO account.

Written by Shanna JM
Updated over a week ago

Each sync error will produce an error code and/or a statement indicating what is causing the error.

Click the links to see the error causes and resolutions.

Business Validation Error: Select a Product or Service

Business Validation Error: You must set a transaction amount

Customer/Username already exists

Duplicate Document Number Error: You must specify a different number

Error Parsing name for item

Invalid Reference Id: Categories cannot be used in transactions.

Invalid Reference Id: Product/Service assigned to this transaction has been deleted

Problem Logging Into Quickbooks (Error 8)

Something you are trying to use has been made inactive

String length specified does not match the supported length

The customer you have specified has been deleted

QBO Sync Error - The accounting period has closed