Download Invoices

Why You Need This

Tax time, expense reports, or just keeping good business records. Your Stripe billing portal has every invoice since you started your subscription.

The bottom line: All your invoices are in one place, downloadable as PDFs, no email hunting required.

How to Download Invoices

For subscription customers:

Step 1: Access Billing Portal

Go to chat.dezygn.com/settings
Click "Manage Billing"
You'll be redirected to your Stripe portal

For Legacy Special upgrade customers: Use the Legacy Upgrade Portal instead.

Step 2: Find Your Invoices

Look for "Billing history" or "Invoices" section
You'll see a list of all your payments
Each row shows the date, amount, and status

Step 3: Download What You Need

Click on any invoice to view details
Click "Download PDF" to save the invoice
Repeat for as many invoices as you need

Pro tip: You can download multiple invoices quickly by opening each in a new tab.

What's Included in Your Invoices

Standard Invoice Information

Invoice date and number - For your accounting records
Billing period - Shows what dates you're paying for
Amount charged - Including any taxes or fees
Payment method - Last 4 digits of card used
Billing address - Your registered address

Business Information

Your details - Name and billing address as registered
Dezygn details - Our company information for tax purposes
Tax information - VAT, sales tax, etc. where applicable

Invoice Organization Tips

For Tax Purposes

Download all invoices from the tax year you need
Invoices show the exact payment date (important for tax timing)
Keep PDFs organized by year in a folder

For Expense Reports

Invoices clearly show business expenses
Professional format accepted by accounting departments
Shows recurring vs one-time charges

For Record Keeping

Invoices prove when your subscription was active
Shows payment history if you need to reference past charges
Useful for budgeting future expenses

Common Invoice Questions

"Where are my very old invoices?"

All invoices since you started using Stripe for payments are available. If you had older payment methods before Stripe, those invoices might not be in this portal.

"I don't see a recent payment"

Payments can take 24-48 hours to appear as invoices
Check if the payment actually went through
Contact support if a successful payment isn't showing

"My billing address is wrong on invoices"

Update your billing address in the Stripe portal
Future invoices will show the correct address
Past invoices can't be changed (they're legal records)

"I need invoices in a different currency"

Invoices show the currency you were actually charged in. If you need conversion rates for accounting, consult your bank or accounting software.

Invoice Status Types

✅ Paid - Payment successful, invoice is complete ⏳ Pending - Payment is being processed
❌ Failed - Payment failed, subscription may be suspended 🔄 Retrying - Automatic retry in progress after a failure