Desk phone setup workflow

To connect a desk phone to DialLink, follow a short setup process: check supported devices, add the phone to your account, assign it to a user, and apply the configuration.
Each step is outlined below, with links to detailed instructions.

Make sure DialLink supports the phone.
See Supported desk phones for details.

Add the desk phone to your DialLink account. You will need the device’s MAC address.
See:

Adding a phone to the DialLink account

Finding the MAC address

Assign the device to a user, select phone numbers, and configure call behavior.
See Configuring a desk phone in DialLink for details.

You need to provision a device to use a desk phone with your DialLink account.

See:

Provisioning desk phones for DialLink
​Provisioning a Yealink phone
​Provisioning a Polycom phone