FIRE STUDIO LICENSE PORTAL INSTRUCTIONS
The Digital Combustion Customer Portal assists users in accessing licenses, downloading software, and activating Fire Studio.
Tutorial Video: Click Here
Additional resources include the Portal Instructions PDF and the User Guide for specific software versions.
Here is the link to the License Portal:
Use the Customer ID and Password Sent in your email.
If you've misplaced your credentials, refer to the email sent during portal setup or contact support for assistance. In case of organizational changes, support can help reassign portal access.
You will be here. To download your software, Click on Downloads:
That will take you to here. Click the Download button:
Download the correct version of your software:
Back on your Portal, click on Licenses & Activations.
It will take you here. Click on the License ID number:
It will take you to your license details:
This is the License ID and Activation Password Use to activate Fire Studio when you start the program for the first time. If you ever need to re-download your software or your activation information, you can always find it here. DO NOT LOSE YOUR CUSTOMER PORTAL INFORMATION! Keep your login information in a safe place.
**If organizational changes occur, ensure purchase records are reassigned, and contact details in the portal are updated to prevent access issues. Remember, Customer ID is distinct from activation codes for software.