FAQs - Audit Log
Q: What is an Audit Log?
An Audit Log is a record of changes made within a module. It shows:
What was changed
Who made the change
When the change was made
Each module has its own Audit Log.
Q: Where can I find the audit log?
Click the “Log” button.
The Audit Log is located at the top right of each section within a module.
Q: How does it work?
There is an Audit Log for every section in every module.
Whenever you or someone on your team makes a change within a module, a record of that change is automatically stored in the Audit Log.
Q: Is there a search function within the Audit Log?
No. There is currently no search function within the Audit Log.
Q: Can I print an Audit Log?
No. There is currently no option to print an Audit Log.
Q: Can I see who made a change and when?
Yes. The Audit Log records:
The change made
The user who made it
The date of the change
Q: Does the Audit Log have a rollback feature?
No. There is no rollback functionality. Changes must be manually reversed.
Q: How long are Audit Logs stored?
Audit Logs are stored until you delete your company.
Q: Can I export Audit Logs?
No. Audit Logs cannot currently be exported.
Q: Are deleted records tracked in the Audit Log?
Yes. All changes, including deletions, are recorded.
Q: Can Audit Logs be customized?
No. Audit Logs are automatically generated and cannot be customized.
Q: What permissions are required to modify Audit Logs?
Audit Logs cannot be modified. They are immutable to maintain data integrity.
Troubleshooting FAQs: Audit Log
Q: Why can’t I find the Audit Log for a module?
A: The Audit Log is located at the top right of each section within a module. Ensure you have access permissions for that module.
Q: Can I search for specific changes in the Audit Log?
A: No. You must manually review the entries.
Q: What should I do if the Audit Log is not updating with recent changes?
A: Refresh the module or clear your browser cache. If the issue persists, contact support.
Q: Can I print the Audit Log?
A: No. There is currently no print function.
Q: Can I export Audit Logs for offline review?
A: No. Audit Logs cannot be exported.
Q: How can I track who made a specific change?
A: The Audit Log records the change, the user who made it, and the date.
Q: Are deleted records included in the Audit Log?
A: Yes. All actions, including deletions, are recorded.
Q: How long are Audit Logs retained?
A: Audit Logs remain stored until the company is deleted.
Q: Can I customize the Audit Log format or content?
A: No. The format is standardized and cannot be changed.
Q: Can I roll back changes recorded in the Audit Log?
A: No. There is no rollback functionality.
Q: What happens to the Audit Log if I delete a module?
A: The Audit Log for that module is also deleted. Ensure you retain any necessary information before deleting a module.
Q: Do I need special permissions to view the Audit Log?
A: Yes. Access depends on your module permissions.
Q: Can I see changes made by other users on my team?
A: Yes. The Audit Log records changes made by all users with access to that module.
Q: Why can’t I see changes I made earlier?
A: Ensure the changes were saved. If they are still not visible, contact support.
Q: Is there an alert system for changes recorded in the Audit Log?
A: No. There is currently no alert functionality tied to the Audit Log.
Q: Can I view the Audit Log for deleted modules or companies?
A: No. Once a module or company is deleted, the associated Audit Log is removed.
Q: Why can’t I modify or delete entries in the Audit Log?
A: Audit Logs are immutable to protect data integrity and cannot be edited or deleted.
Q: How do I request new features (such as search or export)?
A: Contact support or use the platform’s feedback option to submit feature requests.
Q: Are Audit Logs accessible in all modules?
A: Yes. Every module has its own Audit Log.
Q: How do I contact support for Audit Log issues?
A: Use the support bot on the website or email support@diligentsia.co.uk.