FAQs - Audit Log
Q: What is an Audit Log?
An Audit Log is a record of every change to a module, who made the change and the date the change was made. Each module has an audit log.
Q: Where can I find the audit log?
Click the "Log" button.
The audit log can be found at the top right of each section within a module.
Q: How Does It Work?
There is an audit log for every module section in every module. When you or someone on your team makes a change to anything in the module, a record is kept.
Q: Is there a search function within audit log?
No, there is no search function within the audit log.
Q: Can I print an audit log?
No, there is currently no means of printing an Audit Log.
Q - Can I see who has made change and when?
Yes, the Audit Log in each module records every change to a module, who made the change and the date the change was made.
Q: Does your Audit Log have a rollback feature?
No, there is currently no means of rolling back changes recorded in an Audit Log.
Q: How long are audit logs stored?
Audits logs are stored until you delete your company.
Q: Can I export audit logs?
Currently, you can't export audit logs.
Q: Are deleted records tracked in the audit log?
Yes, all changes made are stored in the audit log.
Q: Can audit logs be customized?
Currently, audit logs can't be customized.
Q: What permissions are required to modify audit logs?
Audit logs can't be modified.
Troubleshooting FAQs: Audit Log
Q: Why can’t I find the Audit Log for a module?
A: The Audit Log is located at the top right of each section within a module. Ensure you have access to the module to view the log.
Q: Can I search for specific changes in the Audit Log?
A: No, the Audit Log does not currently have a search function. You’ll need to manually review entries.
Q: What should I do if the Audit Log is not updating with recent changes?
A: Refresh the module or clear your browser cache. If the issue persists, contact support.
Q: Can I print the Audit Log?
A: No, there is currently no option to print Audit Logs.
Q: Is it possible to export Audit Logs for offline review?
A: No, Audit Logs cannot be exported at this time.
Q: How can I track who made a specific change?
A: The Audit Log records every change, the user who made it, and the date of the change.
Q: Are deleted records included in the Audit Log?
A: Yes, all actions, including deletions, are tracked in the Audit Log.
Q: How long are Audit Logs retained?
A: Audit Logs are stored indefinitely until you delete your company.
Q: Can I customize the Audit Log format or content?
A: No, Audit Logs cannot be customized. They are automatically generated and standardized.
Q: Can I roll back changes recorded in the Audit Log?
A: No, the Audit Log does not have a rollback feature. Changes must be manually reversed.
Q: What happens to the Audit Log if I delete a module?
A: The Audit Log for that module will also be deleted. Ensure you back up relevant data before deleting a module.
Q: Do I need special permissions to view the Audit Log?
A: Yes, access to the Audit Log is determined by your user permissions for the module.
Q: Can I see changes made by other users in my team?
A: Yes, the Audit Log records changes made by all users with access to the module.
Q: Why can’t I see changes I made earlier?
A: Ensure the changes were saved. If they’re still not visible, check if the log was purged or contact support.
Q: Is there an alert for changes recorded in the Audit Log?
A: No, there is no alert system tied to the Audit Log.
Q: Can I view the Audit Log for deleted modules or companies?
A: No, once a module or company is deleted, the associated Audit Log is also removed.
Q: Why can’t I modify or delete entries in the Audit Log?
A: Audit Logs are immutable to ensure data integrity and cannot be modified or deleted.
Q: How do I request new features for the Audit Log, such as search or export?
A: Contact support or use the platform’s feedback option to suggest new features.
Q: Are Audit Logs accessible in all modules?
A: Yes, every module has its own Audit Log for tracking changes.
Q: How do I contact support for issues with the Audit Log?
A: Use the support bot on the website or email support@diligentsia.co.uk for assistance.