“Prepopulated” means that Diligentsia automatically pulls publicly available information from trusted third-party sources and inserts it into relevant modules on the platform for your review.

This is designed to save you time and reduce manual data entry.

Prepopulation may occur in modules such as:

For example, we may pull information from UK Companies House and automatically populate relevant sections for you to review and confirm.

All prepopulated items:

Prepopulated files are shown in different colours in the File Manager.

A legend is available in the File Manager so you can identify the source of each file.

For example:

This allows you to clearly distinguish between:

Yes. Prepopulated files behave like any other file in your Data Repository. You can:

These actions are available via: Data Repository → File Manager

All actions are recorded in the Audit Log.

Diligentsia may prepopulate information from trusted public sources.

Currently, these include:

We only use publicly available information. We do not access private or restricted content.

If you prefer not to use prepopulation features, please contact:

We can discuss your preferences directly.

Yes. Some information in the Directors’ Questionnaire may be automatically populated, for example:

All prepopulated information can be edited or updated by you.

Yes. You can manually edit or update any prepopulated file or field in the relevant module. You remain fully in control of your data.

Updates depend on when new or updated information becomes available from the external source (e.g. Companies House).

Prepopulation is not continuously refreshed in real time; it reflects available data at the time it is retrieved.

Yes. Prepopulated files can be synced to your connected Data Room in the same way as other files in the Data Repository.

Yes. Prepopulated files can be downloaded or exported just like any other file in the File Manager.

Visibility depends on your user permissions settings. Only users with access to the relevant section or module will be able to view the files.

All data on the Diligentsia platform, including prepopulated data:

We only use trusted and publicly available sources.

Currently, prepopulation operates at platform level and cannot be disabled for individual modules.

If you have concerns, please contact support to discuss your requirements.

Yes - please see below a table of where you might expect to see pre-population currently.

Ensure your company information is up to date with Companies House.

If expected files are missing, contact support for assistance.

No. Prepopulation cannot currently be disabled at file level.

Check the colour coding in the File Manager and refer to the legend provided.

Yes. You can delete prepopulated files via the File Manager.

Please note: deleted files cannot be recovered.

You can:

If the issue relates to incorrect source data (e.g. Companies House), you may need to update it at source.

This may occur if:

Verify the company details and contact support if necessary.

Ensure your LinkedIn link is correctly entered in your User Profile. Only publicly available information can be used.

Deleted files cannot be recovered through the platform. If necessary, you may need to manually re-import the information or contact support.

If you require further clarification on prepopulation or data sources, please contact support via the chatbot or at support@diligentsia.co.uk.