How you connect to your RDP depends on what operating system you'd like to connect from.
For all users:
This article assumes you have already reserved a virtual desktop (VDI) through the Dispel Console. Make sure you can locate the following pieces of information about the virtual desktop:
IP address
Username
Password
On the Dispel Console, the information should be listed in the following format:
Useful tip: Click on this icon to copy information from the Dispel Console.
Windows
Open Remote Desktop Connection, which should be pre-installed on your computer. If you do not know where to find it, use the search bar.
Once Remote Desktop Connection is open, copy the IP address into the text entry box labelled "Computer"
Click Connect. You may see this load screen.
Enter your Username and Password into the prompt boxes.
Click OK, and then click Yes. This message is just an artifact of a virtual machine using a self-signed certificate. All connections to these VDIs are fully encrypted using TLS 1.2 (Assuming your RDP client can handle TLS 1.2, or TLS 1.0 if it can not).
Congratulations! You should be connected to your VDI.
macOS, iOS, and Android
For macOS and mobile devices you connect through the Microsoft Remote Desktop application available from:
macOS App Store (download here)
iOS App Store (download here)
Google Play Store (download here)
Add a new computer by clicking/tapping the plus icon and follow the prompts.
Note: If you feel like trying the latest for macOS you can also try the Remote Desktop Beta app (download here).
For Mac users:
Launch Microsoft Remote Desktop.
Click the + sign on the top bar to add a Desktop.
Enter the IP address into the text entry box labelled "PC name"
The desktop should appear under Saved Desktops. Double click on the Desktop you just added.
If you cannot see the Saved Desktops, make sure that the arrow is pointing downwards.
Enter your Username and Password into the prompt boxes, and click Continue
Click Continue again. This message is just an artifact of a virtual machine using a self-signed certificate. All connections to these VDIs are fully encrypted using TLS 1.2 (Assuming your RDP client can handle TLS 1.2, or TLS 1.0 if it can not).
Congratulations! You should be connected to your VDI.
Linux
For Linux we recommend you use Remmina (download here). It is a free and open source RDP client.