To integrate BigCommerce with Disputifier, follow these steps:
Send a User Invite:
Log in to your BigCommerce Admin Panel.
Navigate to Account Settings > Users.
Click Create User Account.
Use onboarding@disputifier.com as the email address.
Assign appropriate permissions that allow access to order and transaction details.
Set a username for Disputifier (e.g.,
disputifier-support).Send the invite.
Notify Disputifier Support:
Once the invite is sent, contact Disputifier Support via chat.
Provide your store URL, business name, and the username you assigned to Disputifier.
Our team will confirm access and finalize the integration.
3. What permissions should I assign to Disputifier?
For optimal functionality, grant Disputifier access to:
Orders
Transactions
Customers (if required for dispute management)
API access if additional automation is needed
4. How long does the integration process take?
Once you send the user invite and notify us, the integration process typically takes 24-48 hours. Our team will validate the connection and notify you when the setup is complete.
5. What if I encounter issues during the integration?
If you face any difficulties:
Double-check the email address onboarding@disputifier.com for the invite.
Ensure the user has the required permissions.
Restart the invite process if needed.
Contact our chat support with the details of your issue.