Shipments using supported carriers now include live tracking data and automatically updated ETAs, allowing teams to follow package progress directly within the platform. This reduces uncertainty, improves planning, and creates a clearer view of delivery timelines.
What this means for you?
1. Improved visibility into shipment location and delivery progress for each package.
2. Automatically updated ETAs based on real carrier data.
3. Reduced manual follow-ups and clearer delivery expectations.
4. Real time delivery confirmation once all packages are received.
Tracking is available across hundreds of supported carriers. Availability depends on the carrier used—when a carrier isn’t supported, manual tracking links/ tracking number and updated will still be provided by our team.
Please note:
Tracking details and ETA updates are currently available within the Dots client dashboard.
Client-facing notifications are not yet enabled; these will be introduced in early 2026 via Slack or email, based on your account’s notification settings.
This update represents a meaningful step forward in shipment transparency and customer experience, with continued enhancements planned to extend visibility even further.