Supply chain
Know your procurement and logistics operation
Logistic Serviced Countries + WHsWe operate globally.
The following is a list of countries where we currently operate and a list of countries where we offer warehouse services.
We are able to verify availability…
How to Pack Equipment for Return or StorageFollow these simple steps to pack your equipment safely and neatly for return or storage.
Understanding Offboarding Logistics Timelines and ExpectationsWhy offboarding device returns take longer, what affects ETA, and how DOTS manages the full process for you.
Laptops warranties in Dots - What’s Covered and for How Long?This article explains the most common warranty types, what they include, and how long they last — so you can make informed decisions when managing your assets.
Device Formatting During Offboarding: Overview & Supported WarehousesHigh-level overview of how device formatting works during offboarding and where it’s currently available
Understanding the Dots Catalog and How It WorksLearn how the Dots Catalog is built, updated, and how you can request products to keep procurement fast and accurate.
Device Formatting – Customer RequirementsWhat information you need to provide to complete Device Formatting during the offboarding process.