Tickets issued in DRCT for LOT can now be changed by yourself — in just a few minutes.
Available types of changes: date, rerouting, or upgrade.
📝 Step-by-step instructions
In the "Bookings" section, open the issued booking by entering the locator or passenger's last name. After the void time has passed, the "Change" button will appear.
Click "Change" to start the ticket exchange.
💡 This is only a preliminary exchange calculation. No changes will be applied without your final confirmation.
In the window showing your current itinerary, select the flight you want to change and click "Change".
First, select the fare for the new ticket, then click "Choose" to confirm.
👉 You can choose the same fare as in your original ticket.
👉 Or select a higher fare — in this case, an upgrade will be applied.
❗️The airline system may sometimes offer lower fares or classes, but downgrades may not be allowed under fare rules. It’s best to choose the original fare or a higher one.
A final confirmation window will appear with the details of the new itinerary, including any penalties, fare differences, and taxes.
❗️Please review all details carefully. At this stage, changes will be applied immediately after confirmation.
To complete the exchange, click "Confirm Changes".
If you only want to see the cost calculation, click "Return".
Done🚀 The new itinerary will be reflected in your booking. If needed, you can make another ticket change.
💰 How reissue appears in “Sales” section
After the exchange, three transactions will appear in the report:
Exchanged ticket — the original ticket that was reissued.
Issued ticket — the new active ticket, including any paid fare and tax differences (if applicable).
EMD — the amount of any applicable penalty paid.
📍Important notes
It’s not possible to void reissued ticket.
If the passenger has already checked in, the check-in must be canceled to calculate the exchange.
The airline system automatically selects the lowest available classes and fares.
Purchased extra services may not be automatically transferred after the exchange. For EMD association, please contact support.
Changes apply to all passengers in the booking. If you need to change only one or a few passengers, contact support.
For any additional questions, please contact our support team on the DRCT.aero website 💙







