In this guide, you’ll learn the fundamentals of Flynas booking and ticket issuance, as well as the key product features and post-sales support options.
🪄 What can you do in the Flynas channel?
In this channel you can:
Make a calculation;
Issue tickets;
Add additional services (after the issuance).
💡How to create and issue tickets via DRCT search?
Step 1. Search
✏️ To get started, enter your search parameters and then click «Search». DRCT will provide you with flight options in a few moments.
Step 2: Create the booking
✏️ Select the flight and price that you would like, and then provide the passenger details. You are also required to enter passenger's passport information.
Step 3: Issue
✏️ Once you are redirected to the booking page, click on the «Issue» button located in the top right corner of the page to generate your tickets.
❗️There is no ticketing time limit for Flynas. The booking must be issued right after it is created, or the segments will be automatically cancelled.
✏️ All tickets issued will be included in the «Sales» section on the DRCT.aero website. Here you can download the ticket in PDF format.
💼 Additional services
✏️ In DRCT, you can add baggage, seats, and services if needed. All services can only be added or purchased after the tickets have been issued.
❌ Void and cancellation
A booking can only be cancelled before ticket issuance. Once the ticket is issued, void is not possible.
💬 How to create and issue tickets via DRCT extension?
Step 1. To start working in DRCT, enter in your GDS.
Passenger name.
Flight segment.
Calculation command, e.g. FXB.
❗️The following pricing commands are currently supported:
1. FXB
2. FXA
3. FXB/KC
4. FXB/SBF
5. FXB/R UP
✏️ You will be redirected to the booking page in the search. Open the flight details, select the desired fare, following the flow described in a previous section.
✏️ The passenger and flight details will be filled in automatically. You are required just to enter passenger's passport information. Press the «Continue» button to complete the reservation.
Once you are redirected to the booking page, click on the «Issue» button located in the top right corner of the page to generate your tickets.
🔔 How to manage Flynas bookings once they are issued?
Our support team is available to assist you with post-purchase service matters for the following topics:
Ticket exchange.
Seat selection.
Additional baggage handling.
Refunds.
Other issues.
❤️ For any questions or assistance, just drop us a message in the support chat — we’re happy to help.