This guide provides essential information to help you get started with booking and issuing Iberia tickets in DRCT. Here, you can learn about the product features, booking process, ticketing rules, and post-sale support.
💡What can you do in the Iberia channel?
In this channel you can:
Make a calculation;
Create a booking;
View the created bookings;
Issue tickets;
Add additional services (after the issuance);
Void tickets;
Cancel booking;
Refund tickets
☀️ How to create and issue Iberia tickets via DRCT
Step 1: Search
✏️ Begin by entering your search criteria (origin, destination, dates, passengers).
Click «Search» and DRCT will quickly display the available Iberia flights and fares.
Step 2: Create the booking
✏️ Choose the flight and fare you want, then enter the passenger information.
Once all details are complete, click the «Book» button to create the reservation.
✏️ To open only the booking that you have created, please click on the green pop-up line labeled «Open booking».
❗️Please note that the locator in the Iberia system has 5 characters (unlike the standard 6).
✏️ Once you are redirected to the booking page, click on the «Issue» button located in the top right corner of the page to generate your tickets.
❗️The booking automatically includes contact details from your DRCT account. If you need to enter other details, please contact support.
✏️ All tickets issued will be included in the «Sales» section on the DRCT.aero website. Here you can download the ticket in PDF format.
💼 Ancilliaries
After ticket issuance, you can purchase seats, baggage of different sizes, and services such as sports equipment (bicycle, skis, golf, surfboard, etc.).
🔔 Void
The system follows the Netherlands time zone for voids, so it is one hour later.
A void is also possible if there are more than 24 hours before departure.
⚠️ Ticket Management & Passenger Services
All of the following must be handled via the support team:
💳 Refund;
🔄 Changes / Reissue;
👥 Passenger splits.
🚀 How to create and issue tickets via DRCT Extension?
Step 1. To start working in DRCT, enter in your GDS.
Passenger name.
Flight segment.
Calculation command, e.g. FXB.
❗️The following pricing commands are currently supported:
1. FXB
2. FXA
3. FXB/KC
4. FXB/SBF
5. FXB/R U
Step 2: Calculate and book
✏️ At this point, DRCT will offer to calculate. At the right of the corner calculation window will pop up with price quote offered by DRCT.
Click on the «Book» button complete the reservation. Within 3-7 seconds the booking will be created in DRCT.
Step 3: Manage the booking
✏️ In order to start working with the booking, you need to open it in DRCT application by clicking on the blue icon in the right corner.
❗️Here you can proceed with following commands:
RTLOCATOR — to open the needed booking.
RTACTIVEPNR — to view all the active bookings.
TTM — to issue the baggage for current PNR.
XI/ER — to cancel the booking.
TRDC/ER — to void the ticket for current PNR.
ADDlocator — to add passive segments in Amadeus.
Step 4: Issuing
✏️ Press TTP button or enter the command on your own and the ticket will be issued. All tickets issued will be included in the «Sales» section on the DRCT.aero website.
✈️ Managing Iberia bookings after ticket issuance
Once the tickets are issued, our support team can assist you with post-purchase services, including:
Ticket exchange.
Seat selection.
Additional baggage.
Special service assistance — support with special service requests (SPEQ, MEAL, UMNR).
Add or update contact details.
Add or update a frequent flyer (mile) card.
Add or update passport details.
Refund.
💛 If you have any questions, please contact our support team — we’ll be happy to assist you. We’re always here to help