You can check the cost of additional services for Lufthansa Group bookings before the ticket is issued. You can add and issue the services only after the ticket is issued.
✍️ It is technically impossible to cancel additional services separately from the ticket in DRCT. Please contact us in the chat on DRCT.aero website if you need to void services and leave a ticket issued.
✍️ When you void the booking, the services are automatically canceled together with the tickets.
Create a reservation in DRCT. Open the reservation and select one of the windows depending on the service you need: "Baggage", "Services" or "Seats".
Check the available services and their cost in the list. At this stage, you can only check the cost.
Issue a reservation. Open one of the windows with additional services to buy. Select the service and click "Buy". A window will appear to confirm the purchase of the service. Click "Purchase".
Added services will be displayed next to the passenger's name with the status.
pending — the service has been added and is waiting for airline confirmation.
confirmed — the service has been confirmed by the airline and is waiting for issuance.
issued — the service has been successfully issued.
After the airline confirms the service, it will be issued automatically within a few minutes.
Refresh the booking page to check the current status of the service.
The baggage is successfully issued and EMD is added to the "Sales" section.
Done 🚀