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💙Introduction to DRCT

Written by Yuliia Dymova
Updated over 5 months ago

DRCT is a technology provider that equips ticket sellers including agencies with the necessary technology for selling airline tickets. Our product offers two straightforward options for ticketing — DRCT extension and DRCT search.

DRCT has everything you need to work with bookings

  • Book at a cheaper price. Get access to the airlines’ fares and unique content. LH, OS, LX, TK, LO, BT, A3, OA, FI, RO, LY, SK, DE, EY, FZ, EK, QR, FR, W6, EK, OK, VY and many other carriers in one place.

  • Manage. Full access to your reservation — book, enter additional data, issue, void, or cancel.

  • Control. Receive notifications about flight delays, cancellations, and time-limit changes to be informed.

  • Make changes. Proceed to the exchange, refund, reissue yourself or via our 24/7 support. The average response time is up to 30 seconds. 98% of our partners rated our support as “excellent”.

What is the DRCT extension?

DRCT extension is an application for the Google Chrome browser. When you work in the web version of GDS and calculate your flight, the smart algorithms of DRCT understand the context and offer to make calculations at the airline price.

There are 13 channels available in DRCT extension:

Lufthansa Group, Aegean Airlines, AirBaltic, Emirates, American Airlines, FlyDubai, Lot, Turkish, Iberia, FlyOne, AirFrance/KLM NDC, Low-cost. The channel is a direct integration with a group of airlines.

They work on the same principle. Depending on the channel functionality may vary. You may get the link for the extension by reaching support team in chat.

💡 The main feature is airlines’ fares. Book unique fares and issue tickets without leaving the GDS.

What is DRCT search?

DRCT search is the web-version of application, which helps you to search and book flights in in a graphical user-friendly interface. There is no need to know how to work in GDS to issue tickets via DRCT search.

There are 18 channels available in DRCT search:

Low-cost, Lufthansa Group, Aegean Airlines, AirBaltic, Emirates, American Airlines, FlyDubai, SkyUp, Lot, Turkish, Iberia, FlyOne, Flynas, AirFrance/KLM NDC, AirArabia, Finnair, Ryanair.

The channel is a direct integration with a group of airlines. They work on the same principle. Depending on the channel functionality may vary.

What can you do in DRCT?

  • Calculate the price

  • Book a flight

  • Enter additional data

  • Check the fare rules

  • Add additional services (depending on the channel)

  • Issue ticket

  • Void ticket (depending on the channel)

  • Cancel PNR

  • Refund ticket (depending on the channel)

  • Reissue ticket (depending on the channel)

  • Maintain records of issued tickets

  • Download ticket in PDF format

✍️ To determine the time limit, we compare two restrictions: from the TST mask and from the SSR. We set the strictest of them. After time limit expires, we'll automatically remove all seats and remove the reservation.

✍️ In order to avoid ADM, we put contact information to booking automatically by all formats, required by each airline.

😇 If there are any questions remained — do not hesitate to contact us in the support chat.

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