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Delete / Cancel or Reschedule Bookings

Cancel Bookings made by you or your customer

Ray M avatar
Written by Ray M
Updated over 2 months ago

Delete or Cancel Bookings

  1. Head to Bookings and find the specific booking.

  2. Click on Cancel on the same row as the booking.

  3. Click on Yes, cancel this booking.

Reschedule

  1. Head to Bookings and find the specific booking.

  2. Click on Reschedule on the same row as the booking.

  3. Reschedule to the date and time you would like.

The booking is in another timezone, different than my timezone. How do I reschedule?

  1. When clicking on Reschedule, go to Select a Custom Time

  2. Then select the date and time in particular you want to schedule to.

  3. Scroll down to the timezone and change this to the timezone of your preference

Why rescheduling might be blocked

If a booking has more attendees than the event permits (e.g., the booking has 2 attendees but the event only allows 1 per timeslot), the rescheduling option will be blocked for that booking.

✅ Alternative: To use the “Custom time” option when rescheduling, which bypasses the attendee restriction.

Please note: The time to be added should be based on availability.

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