To enter your payment information: 

  1. Log in to your account and click your name at the top right corner of the page

  2. Click on  “Account Settings” 

  3. Fill the blanks with the requested information:

  • Billing Country: If your account is in the UK, your billing country has to be UK. If you have moved to another country and you want to change your billing country, please contact

  • Personal Information: Enter your First Name, Last Name and Birth Date. Please fill out this information as it appears on your Identity Document.

  • Billing address: Fill out your address, City, State, Postal code and Country. Please note that your billing address does not have to be the same as your event address.

  • Bank details:                                                                                                        Account currency: your account currency should be the same as the events currency ( please double check to avoid payment delays and currency conversion issues ).                                                                                                                     Bank account holder's name: You can use a personal account or a business account. If you add a business account, please contact to make sure your information is completed correctly.                                             Bank name: name of the bank where you hold your account                                

Depending on your Country, you might be asked for different account details.

  • IBAN ( International Bank Account Number )

  • Account number and Sort Code or IBAN for UK

  • Account Number and Routing number for US*

  • Upload a picture of your ID in color and HD: our payment provider requests this information to avoid any case of fraude

IMPORTANT: if any of this information is missing on your account, the payment could be delayed up to 14 days.

*For hosts based in the US, you might also be asked to provide the last 4 digits of your SSN depending on Stripe requirements.

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