If your reservation request is not accepted by the host (rejected or expired without reply), you are guaranteed that there will be no cost incurred for the reservation or any service fees. A full refund will be immediately dispersed back to you. Please allow 5-7 business days for the transaction to be processed back into your account (see below in "Temporary Authorizations" and "Charged Payment" methods for more information).
Before you submit a reservation request, take note of your chosen payment method's specific requirements. Depending on the method you select, there may be a temporary authorization or charge placed on your account for the reservation amount.
Temporary Authorizations:
Certain payment methods or locations may require a temporary hold, known as authorization, for the full reservation amount when you make the request. If the host accepts your reservation, this authorization will be converted into an actual charge, and the corresponding amount will be deducted from your payment account.
However, if the reservation request is either declined or expires without receiving a response, you'll observe two possibilities:
The authorization will disappear from your payment account entirely.
The authorization will appear as a refund in your payment account.
Please bear in mind that the release of the authorization might take up to 7 business days, depending on your bank's processing time.
Charged Payment Methods:
Some payment methods or locations require an immediate charge of the full reservation amount when you submit your request. If your reservation is accepted, the charge remains, and your reservation is confirmed.
On the other hand, if the reservation request is declined or expires, you'll receive an automatic and immediate refund. The processing time for this refund could take up to 10 calendar days, depending on your bank's policies.