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Congratulations! You have successfully created your Edenred+ account! You can now place your first meal benefit order. 🎉
What's new in Edenred+? It is up to your employees to order and activate their cards. Meanwhile, you can top up their benefits! In this article, we explain how to proceed step by step.
1. Log in to your Edenred+ account
Go to your Edenred+ dashboard and click "New Order" from the homepage or the navigation bar on the left of your screen.
2. Select your benefit
On the page that appears, click "Order" below the desired benefit. For the moment, only Ticket Restaurant® is available to order, but other benefits are on the horizon. 😉
3. Set your order parameters
The parameters of the first order are saved by default for the following ones. You will be able to change them with each new order. All your new settings will be automatically saved and can be reused.
💡 Once your requirements have been defined, you can estimate the total price of your order and calculate the amount of your tax exemption. To do this, click on the arrow in the "Make a quick price estimate of my order" box.
Accept the Terms and Conditions and click "Continue".
4. Add your employees
You have 2 options for adding employees to your order:
🖐️ Manual entry: if you are a small organization (fewer than 10 employees), we recommend that you enter your employees manually.
📑 Import by file: For larger organizations (more than 10 employees), we recommend that you import a file by downloading the template to be completed.
When adding your employees, please be aware that you will need to provide mandatory information for each of them:
First Name and Surname;
Date of birth;
Email address.
❗️ All new employees of your order are automatically registered so that you can select them again for future orders. They make up your list of beneficiaries, which can be accessed via the "Employees" tab in the navigation bar on the left of your screen.
5. Adjust your settings and employees list (optional)
Once your employees are added, you can change the list and settings of your order. For each beneficiary, it is possible to:
Change the information (surname, first name, email address, date of birth, service number) or remove it from the list by clicking on the icons under the "Actions" column.
You can change the order parameters either individually or for all of them simultaneously.
Click on the "pen" icon at the bottom of your screen and set new parameters. They will be automatically saved and can be reused for future orders.
💡 If you want to delete multiple beneficiaries or adjust your settings for a group of beneficiaries, you can make a multiple selection from the first column on the left of your list.
Once your changes are complete, click "Continue".
6. Check your order information
You'll find a summary of your order and your billing details (contact and billing address) on the screen that appears.
❗️ Please be informed that if your billing address is located outside of your country, your order fees may be liable to change.
To change your billing details, you can click the pen icon on the right of your screen. You can also add two additional billing email addresses to receive your invoice.
💡 Want to use a promo code? Enter your code in the "Promo Code" section.
7. Proceed with the payment of your order
At the moment, only bank transfers are available to pay for your order. But be rest assured, you will soon be able to pay by credit card or SEPA Direct Debit. We are already working on it. 😊
💡 Please note that for orders placed by bank transfer, it may take between 2-3 working days for the funds to be received.
6. What's next?
Once your payment has been confirmed:
You will receive your invoice, which you can download as an email attachment.
Your employees will receive an email inviting them to create their accounts on the planned payment date, provided the funds have been received in advance. So, you'll have plenty of time to inform them in advance to prepare for the reception. ✨