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Would you like to place a new order from your Edenred+ account? In this article, we will explain how it can be done. Please note that it is up to your employees to order and activate their cards. Meanwhile, you can top up their benefits! 🎉
1. Start a new order
Go to your Edenred+ account and click on "New Order" from the homepage, or from the left-hand menu.
2. Select your benefit
On the page that appears, click "Order" below the desired benefit. At the moment, only Ticket Restaurant® is available to order, but other benefits are on the horizon. 😉
❗️ The settings of your first order are saved by default for subsequent orders. You can change them in step 4 of each new order. All new settings will be saved automatically and are reusable at this stage.
3. Add your employees
All new employees of your previous orders are automatically saved so that you can select them again for future orders. They make up your list of employees, which can always be accessed via the "Employees" tab in the left-hand menu.
👉 I want to use my existing list of employees
There are two options to retrieve your list of employees:
Click on "Add all employees" directly from the right window, for a quick addition.
Click "Add employee" to view your existing list, select or deselect employees, and then click "Add all employees".
You will be able to add or remove employees from your list after the 4th step.
👉 I want to create a new list of beneficiaries
If you don't want to reuse your existing employees list, you always have the option to create a new one.
🖐️ Manual entry: If you are a small organization (fewer than 10 employees), we recommend that you enter your employees manually.
📑 Import by file: For larger organizations (more than 10 employees), we recommend that you import a file by downloading the template to be completed.
4. Adjust your settings and beneficiary list (optional)
Once your employees are added, you can change the list and settings of your order. For each employee, it is possible to:
Change employee's information (surname, first name, email address, date of birth, employee ID number) or remove it from the list by clicking on the icon under the "Actions" column.
You can change your order settings for each employee either individually or for all of them simultaneously.
If you want to make a general change, click on the pen icon at the bottom of your screen and define new settings. They will be automatically saved and can be reused for future orders.
💡 If you want to delete multiple beneficiaries or adjust your settings for a group of beneficiaries, you can make a multiple selection from the first column on the left of your list.
Once your changes are complete, click "Continue".
5. Check your order information
On the screen that appears, you'll find a summary of your order and your billing details (contact and billing address).
You can :
Modify your billing contact emails by clicking on the pen icon on the right of your screen. Then add up to two additional billing email addresses to receive your invoice as well.
Add a reference to your order.
💡 Do you want to use a promo code? Enter your code in the "Promo Code" section.
6. Proceed with the payment of your order
At the moment, only bank transfers are available to pay for your order. But you will soon be able to pay by credit card or SEPA Direct Debit. We are already working on it. 😊
Our bank details will appear on the screen, and they will also be sent by email. All you have to do is copy it and make the transfer from your bank account.
💡 Please note that for orders placed by bank transfer, it may take between 2-3 working days for the funds to be received.
7. What's next?
Once your payment has been confirmed:
You will receive your invoice, which you can download as an email attachment.
Your new employees will receive an email inviting them to create their accounts.
Your existing employees will receive an informative email. ✨