Overview
Production Ranges and Tiers help you organise your products into groups. Once set up, these groups can be assigned to specific sites for production or hub requests.
⚠️ Important: Only users with Admin permissions can create and manage Ranges and Tiers.
Creating Ranges and Tiers
Follow these steps to create a new Range:
Creating a Range
Navigate to Settings > Production Settings
Select the 'Ranges & Tiers' tab
Click the 'Actions' drop down
Click 'Create New Range'
Name your Range
Click 'Save Changes'
Your new Range will now appear in the 'Ranges & Tiers' page
Adding Tiers and Allocating Products
When you create a new Range, one Tier is automatically added (but no products are assigned yet).
Adding More Tiers
If you need multiple Tiers in your Range:
Click + Add a new Tier to this Range
Assigning Products to Tiers
Click 'Edit Products & Tiers'
Select your Range from the top menu
Click '+Add Product from the List'
Search for the Product you want to add
Use the checkbox to assign the product to a specific Tier
Click the back arrow to return to the Ranges & Tiers tab
Click the + sysmbol next to any tier to view its assigned products
Assigning Ranges and Tiers to Sites
You can control which sites use specific Ranges and Tiers and even set different Ranges and Tiers for different days of the week.
Go to Settings > Production Settings
Select the 'Ranges & Tiers' tab
Click the 'Actions' drop down
Click 'Assign Sites to Range & Tier'
Use the search box to find specific sites (optional)
For each day of the week, use the dropdown to select which Range and Tier should be available to each site
Changes save automatically.
Production Tags
Production Tags help users understand what each product is used for within a Range.
Available Tags
Breakfast
Opening
Morning
Closing
Flexible
Must Stock
How to add Tags
Go to Settings > Production Settings
Select the 'Ranges & Tiers' tab
Select your Range
Click the + symbol next to the Tier you want to tag
Click next to the product name
Select the appropriate tag(s)
Tags are saved automatically.
Note: If a product has the 'Closing' tag set this will appear in the required closing range when setting a Variable Production.
Production Ranges FAQs
Am I trying to add a product to a range but I cannot find it in the list
If you cannot see a product when assigning products to a range this will be because 'count in stocktake' is not selected on the recipe. Once this is set at a recipe level you'll be able to assign the product to a range.
I have assigned a product to a range but it is not showing in the Production Planner
If a product is in a range but is not available for the site to produce this could be because the production visibility is not set correctly. Go to Production > Product List - this list shows you the available products for a site per the ranges set.
Find the product that is not showing in the production planner and in the 'Production Visibility' column ensure all productions have a green tick. If they do not, click the arrow to the lefthand side. This will take you to the recipe where you can select the productions.