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Setting up locations and rates
How do I change the charging rates?
How do I change the charging rates?

Configure the pricing of a charging session or location

Updated over a week ago

To get an accurate picture of your EV charging costs, you will need to define the charging rate for a location. The app uses a predefined default price setting, which can be modified on a location and session basis. For Public charging for example this is set to 0.35/kWh.


How do I configure the pricing?

There are two ways to add or change the charging rate.

  1. Per location

    Unsaved/new locations will automatically show a popup asking you to set up the location. You can also modify existing locations, by viewing an individual charging session or going to Settings > Known locations

  2. Per session

    You can also set the charging rate for a single charging session. Click the Edit charging rate button and select Only this session when you have configured the new price.

And, don't forget to save afterwards. πŸ‘Œ

What pricing options are there?

Many locations use different pricing schemes. That's why you have these options:

⚑️ Price per kWh

Define up to 4 different kWh rates with a custom time schedule

⏱ Price per duration

Set a cost per 1 minute, per 15 minutes or per hour

☝️ Price per session

Enter a fixed cost for the entire session

πŸŽ‰ Free charging

Mark your charging session as free
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πŸ’‘ Tip: To get accurate insights, don't mark a location as 'Free' if someone else pays for it. (E.g. through a charge pass, or when charging at work). Only set it to free when nobody needs to pay anything.

Good to know: you can also create combinations of costs. In some situations applying only rate is not sufficient. You can combine:

  • A cost per usage (kWh) + a session cost

  • A cost per usage (kWh) + a duration based cost

  • A cost per duration + a cost per usage (kWh)


Choose which sessions should use the new pricing

When changing the rate of a location you don't necessarily want all historic prices to change. That's why you have different options when modifying the pricing:

  • New sessions: Applies to all future charges at this location. Previous charging sessions remain unchanged.

  • From a specific day: All charges after a chosen date are recalculated. Future charges use the new rate.

  • Between 2 dates: All charges within a defined timeframe are recalculated, even if this is in the future.

  • Only this one: The selected charging session is recalculated. Pricing for other sessions at the location remain unchanged.

  • For all sessions: All historical charges will be recalculated. Future sessions will use the new pricing.


Anything unclear? Don't hesitate to talk to us via chat!

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