Connect Polestar (beta)
Updated over a week ago

What do I need

  1. A Polestar ID

  2. 'EEVEE Mobility for Cars' installed in your vehicle.

In order to link your Polestar you'll need to log in using your Polestar ID with a car linked to it.

You will need to install 'EEVEE Mobility for Cars', which can be found in the Android Automotive Play Store. This app will retrieve all data from the vehicle and send it to the EEVEE Mobility-app.

Step-by-step

  1. Start the onboarding flow in the EEVEE Mobility app on your smartphone.

  2. Enter the email address registered to Polestar.

  3. Enter the password registered to your email address.

  1. Open the 'EEVEE Mobility for Cars'-app in your Polestar.

  2. Some permission popups will be displayed, please accept all of them so all data can be retrieved

  3. Tap the car-icon in the right top corner

  4. You will be asked to enter a token.

    1. This token is sent after connecting your vehicle via the EEVEE Mobility app on your smartphone

  5. The connection should be successful and data will be shown after approximately 10 minutes or less in the EEVEE Mobility-app (smartphone).
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Known issues

  • As the car will go to sleep during charging, we are not able to identify when exactly the charging did occur. What we do know is how much as been charged and the location of the charging session as soon as the car wakes and data is pushed to EEVEE Mobility again.

  • No odometer value nor mileage can be retrieved at this time. It will display '0' in the Car Information-section.

  • No temperature value can be retrieved at this time.

  • Only vehicles based in the EU are supported at this time.

  • Error: No cars found under this account:

    • This means you (probably) do not have full ownership of the vehicle. Please check this by logging in to the Polestar online portal (www.polestar.com). If there is no vehicle shown, this means you will need to still connect it to your account. You may need to contact Polestar Support for this.

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