Troubleshooting & errors
Find out the reason why your car could not be connected
8 articles
- Why is my vehicle in a 'pending' state?Learn all about the activation process and delays in data
- What happens when a car is disconnected?Avoid incorrect insights or reimbursements caused by missing data
- How to enable your BMW Charging history?Get instructions on a required step to connect your BMW
- What if your car charging but this is not shown in the app?Find out when the charging session will be shown in EEVEE
- How to fix BMW connection issue: 'Joint user of the vehicle'?Learn more on a common access rights issue when connecting a BMW
- How to fix Ford connection issue: 'car is owned by another fleet' ?Learn more about a common connection issue for Ford & Mustang
- Does EEVEE affect my car's battery life?Learn about battery drain and how you can reduce it
- EEVEE Mobility status page