Troubleshooting & errors

Find out the reason why your car could not be connected

8 articles

Why is my vehicle in a 'pending' state?Learn all about the activation process and delays in data

What happens when a car is disconnected?Avoid incorrect insights or reimbursements caused by missing data

How to enable your BMW Charging history?Get instructions on a required step to connect your BMW

What if your car charging but this is not shown in the app?Find out when the charging session will be shown in EEVEE

How to fix BMW connection issue: 'Joint user of the vehicle'?Learn more on a common access rights issue when connecting a BMW

How to fix Ford connection issue: 'car is owned by another fleet' ?Learn more about a common connection issue for Ford & Mustang

Does EEVEE affect my car's battery life?Learn about battery drain and how you can reduce it

EEVEE Mobility status page