1. Internet Connection Requirements
A stable internet connection is essential for a smooth Elevien experience. Ensure internet coverage at the competition venue and verify that your devices are updated and properly connected.
2. Testing Internet Speed
The quality of the internet connection directly impacts the speed of video uploads.
At the competition venue, please verify the internet speed by using a device such as a laptop or mobile phone.
Access a service like speedtest.net to check your upload speed.
The minimum requirement is a 20 Mbps upload speed for a smooth uploading experience.
Alternatively, you can test upload speeds directly through the app by creating a private test competition, recording, and uploading sample videos to monitor the upload speed.
3. Expected Upload Performance
With an upload speed of at least 20 Mbps, a routine video should upload in just a few seconds.
For comparison:
At 20 Mbps, a typical video uploads in ~10–15 seconds.
At 5 Mbps, the same video may take ~1 minute.
Many modern internet providers deliver speeds well above 20 Mbps, which will make uploads even faster.
4. Handling Slow Internet Connections
If your upload speed is lower than recommended, upload times will increase and videos may queue until the connection improves.
If an upload fails due to a broken internet connection, don’t worry: the video is saved in your phone’s gallery, and you can re-upload it manually once the connection is restored.
If possible, switch to a faster available network.
5. Choosing the Best Network
If both Wi-Fi and mobile data are available, test both and use the faster option. Large venues may also offer multiple Wi-Fi networks or mobile providers, so choose the one with the best performance.
Connection quality may vary depending on your exact location within the venue, so test the exact spot where recordings will take place.
6. Network Load Considerations
When many people are using the same Wi-Fi, like judges and the public at a competition, the upload speed can slow down.
This means your videos might take longer to upload. To avoid this problem, it's best to have a separate Wi-Fi network just for the devices that will record and judge.
Keep this in mind when you're getting ready to upload your videos so you can have the best experience possible.