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Verifying Directors & Shareholders
Verifying Directors & Shareholders

Quick tips to accelerating your full access to Eemrge

Jody Cruttenden avatar
Written by Jody Cruttenden
Updated over 7 months ago

As a registered financial services provider (FSP1000546) we are required by law to verify all company directors & shareholders (with +25% ownership) under Anti-Money Laundering (AML) regulations.

We know AML verification is daunting and your previous verification experiences probably have been too. Thankfully, Emerge makes it straightforward.

Please note - Until all Directors/Shareholders are verified, you will be restricted to a $1,000 limit in your Emerge account.


Understanding Director/Shareholder verification

Once you have completed your business registration, you will need to invite any directors or shareholders (with +25% ownership) to complete AML verification as well.

At the bottom of your home page, click 'Manage' and scroll down to Business Settings > 'Business Information':

Under 'Director & shareholder verification', you'll see all your company directors/shareholders listed. This is pulled straight from NZBN as part of your business onboarding.

You can also see the current state of their verification status:

  • Required: You (as account owner) need to submit their information

  • Pending: The director/shareholder has yet to complete their AML verification

  • Verified: The director/shareholder is AML verified.


Adding & verifying Directors/Shareholders

Simply tap on the name of and Director/Shareholders under 'Action Required' to submit their information.

The fields in grey will have already been pre-filled using information from NZBN.

All you need to do is provide their contact information (personal email & mobile) + indicate what account access level they will receive. These include:

  • No access: You don't want this individual to have any access to the Emerge account

  • Team member: You will provide card/spending access but not oversight of the whole account

  • Admin: You will give the individual full access to the Emerge account

Once completed, simply submit the details and we will contact your director/shareholder with instructions on how to proceed.


What happens next?

Directors/shareholders will have different next steps required depending on the access level you have granted them.

  • No access: They will be emailed, informing them of your onboarding to Emerge and be asked to complete an AML check via the web. No further actions are required.

  • Team member/Admin: They will receive instructions to download the Emerge app. Upon completing personal onboarding + AML verification, they will see the invitation to your business's Emerge account.



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