Step 1 – Access Public Shareable Links
Log in to Empego using an Owner or Pharmacist account.
Click on your name in the top-right corner of the screen.
Select “Public shareable links” from the dropdown menu.
🚨 Assistant accounts do not have access to shareable public links.
Step 2 – Understanding the 3 Types of Available Links
Empego now offers three formats of shareable links, based on your use case:
Link Type | Recommended Use | Format |
In-pharmacy link | Display physically in the pharmacy: counter, waiting area, or aisles (e.g., smoking cessation, reflux, etc.) | Printable QR code |
Outside pharmacy link | Share online: website, social media, newsletters, etc. | Shareable URL |
Appointment link | Integrate into a booking platform so patients can complete their questionnaire before their visit | Shareable URL |
Each link type gives you two options:
Copy the URL to the clipboard
Download the corresponding QR code
💡 All links direct to a public page linked to your pharmacy, offering a simplified experience for your patients.
Step 3 – Generate a General or Specific Link
Option A: General Link to the Empego Search Page
Allows patients to search for their chief complaint using a search bar.
Select the desired link type: in-pharmacy, outside pharmacy, or appointment.
Option B: Specific Link to a Consultation Reason
Use the search bar to enter the desired reason (e.g., urinary tract infection, smoking cessation).
Click on the matching result.
Empego will automatically generate the three link types for that reason:
In-pharmacy link (printable QR code)
Outside pharmacy link (URL for website or social media)
Appointment link (to include in booking confirmations or reminders)
✅ These links provide direct access to the correct questionnaire without going through the homepage.
Best Practices
Ensure the "Authorize the use of public links" option is enabled.
Test each link before sharing it.
Use specific links for your targeted campaigns.
Prioritize QR codes in the pharmacy and the URL for digital communications (emails, social media).
💡 Tip: Enable Notifications
To ensure fast and efficient follow-up, you can enable notifications to be informed as soon as a patient submits a questionnaire via an outside pharmacy (online) public link.
How to Enable Notifications
Click your name in the top-right corner.
Select “Manage my franchise.”
Open the “Notification system” tab.
Check your preferred notification options.
Depending on your preferences, you can:
Receive a notification by fax directly at the pharmacy.
Receive a notification by SMS at the phone numbers of your choice.
Summary
Goal | Recommended Link Type |
Physical display in the pharmacy | In-pharmacy link (QR code) |
Digital communication (website, social media) | Outside pharmacy link (URL) |
Pre-appointment preparation | Appointment link (URL) |