General Doubts
This section addresses common questions and concerns about the refund process, including eligibility criteria, timelines, and any other general inquiries you may have regarding refunds.
9 articles
How to find my refund with the transaction lookup portal?
My product went back to the seller. How can I get a refund or resend?
I never received a refund of my cash payment. What should I do?
I never received the link to process my refund
How long does it take to process my refund?
The seller informed me that dLocal will make the refund. What does that mean?
I need a refund for my purchase
The seller cancelled my purchase. What am I supposed to do?
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