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Troubleshooting
Troubleshooting
Having an issue? Find most answers here.
24 articles
How to reset your device
Garmin Questions
Datafield parameters edition not applying
Issue connecting with Garmin
Connecting Stryd with Garmin for ENGO Glasses Power Display
Apple Watch Questions
Connection issues with Apple Watch
About data accuracy for Apple Watch
Missing metrics on iOS or Apple Watch
Mobile Application questions
Glasses Not Detected
Data Stops Refreshing (Android)
Allowing permissions to ActiveLook Android application
Solving Strava upload issues
Adressing sensor connection issues
Display Questions
Auto-brightness Isn't Functioning
Gesture Control Isn't Working
Issues With the Display
Screen is Frozen
Display Quits While in Use
Images Not Visible
LED and Charging Issues
Battery Questions
Battery Not Charging
Battery Overheating
Glasses Turn On and Off
LED Not Lighting Up
LED Won't Stop Blinking
