Admin users can only create INTERNAL Gift Cards, meaning they are "purchased" on behalf of the Company and given to Customers. Admins will NOT be able to enter payment for a Gift Card on the Gift Cards page.
Admins can also re-create a Customer's Gift Card for failed or wrong email addresses. Check out this support article to learn how to invalidate and re-create a Customer Gift Card.
Click on Submissions (on the left menu bar) > Gift Cards (if you have the Gift Cards feature unlocked), and follow these steps to create a Gift Card.
Step 1 - Unredeemed Tab
On the Unredeemed tab, click the plus sign. A new window that looks like the Purchase Gift Card page minus the payment section will open.
Step 2 - Fill Out Options
In this new window will be the Gift Card Options:
Amount (select pre-filled amounts or enter a custom amount)
"Recipient Name" and "Sender Name"
Recipient's email address (this is required to purchase)
Optional message to the recipient (this message is included in the Gift Card email)
Step 3 - Submit
Click Submit, and your created Gift Card will be sent!